Return & Refund Policy

Return Policy

We want you to be completely satisfied with your purchase. You can return any item within 7 days of delivery, provided it is unused, unwashed, and in its original packaging with all tags attached.

Eligibility for Returns

• Item must be in original condition (unused, unwashed)
• Original tags and packaging must be intact
• Return request must be initiated within 7 days of delivery
• Customized or personalized items are not eligible for return
• Sale items may have different return policies as specified at the time of purchase

How to Return

1. Contact our customer service team to initiate a return
2. You will receive a Return Authorization Number (RAN)
3. Pack the item securely in its original packaging
4. Include the RAN in the package
5. Ship the item back to our return address

Refund Policy

Once we receive and inspect the returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.

Refund Processing Time

Refunds typically take 5-7 business days to process after we receive the returned item. The time it takes for the refund to appear in your account depends on your payment method and bank processing times.

Return Shipping

Return shipping charges are the responsibility of the customer unless the item received was defective or incorrect. In such cases, we will provide a prepaid return label.

Exchanges

We currently do not offer direct exchanges. If you wish to exchange an item, please return it for a refund and place a new order for the desired item.

Contact Information

For return and refund inquiries, please contact us at:

Address: 270G, Road No.10, Jublee Hills, Hyderabad-500033
Email: support@saavithri.com
Phone: +91-XXXXXXXXXX